Privacy Policy

Innovative Wraps provides premium boat wrapping, vessel branding, stainless steel and LED boat names, interior wrapping, paint protection film installations and related marine services across Sydney, New South Wales and the Gold Coast, Queensland.

If you have any questions regarding this Privacy Policy, you can contact us through the contact details published on our website.

Depending on how you use our website, we may collect the following information.

This may include:

• your name

• email address

• phone number

• company name

• billing information

• delivery information (where applicable)

• information about your boat or project

• photographs or files you upload

• any information you choose to include in enquiries or quote requests

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Providing this information is voluntary, however some services cannot be provided without it.

When you purchase products through our online store, we may collect information necessary to process your order, including:

• customer name

• contact information

• billing details

• purchased products

• order history

• transaction information

Payment information is processed securely by our payment providers. We do not store complete credit card details on our servers.

If you submit a Request a Quote form, we may collect information about:

• your vessel

• preferred services

• project requirements

• uploaded images

• preferred contact method

This information helps us prepare accurate quotations and recommendations.

Some forms may allow you to upload images, drawings or other files relating to your project.

These files are used solely for evaluating your enquiry, preparing quotations and delivering our services.

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• browser type

• operating system

• device information

• pages visited

• referring website

• session duration

• approximate location

• interactions with website content

This information is generally collected in an aggregated form and does not directly identify individual visitors.

Our website uses cookies and similar technologies to improve user experience, analyse website performance and understand visitor behaviour.

Cookies may be used to:

• remember user preferences

• improve website functionality

• analyse website traffic

• measure marketing effectiveness

• enhance website security

You may disable cookies through your browser settings, although some website features may not function correctly.

We use analytics tools including Google Analytics to understand how visitors use our website.

Analytics data may include:

• pages visited

• traffic sources

• visitor behaviour

• device types

• approximate geographic location

• conversion events

This information helps us improve our website, services and customer experience.

We use Google Search Console to monitor the visibility and performance of our website in Google Search.

Google Search Console provides aggregated website performance data and does not identify individual users.

We may use your information to:

• respond to enquiries

• prepare quotations

• provide products and services

• process online orders

• communicate regarding your project

• improve our website

• analyse website performance

• improve customer experience

• maintain website security

• comply with legal obligations

• prevent fraud

• administer warranties

• provide customer support

With your consent, we may send information regarding:

• new products

• services

• promotions

• project updates

• industry news

You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.

Our website may use trusted third-party service providers, including:

• Wix

• payment providers

• Google Analytics

• Google Search Console

• Google Maps

• WhatsApp

These providers operate under their own privacy policies.

We take reasonable administrative, technical and organisational measures to protect your personal information against:

• unauthorised access

• misuse

• loss

• alteration

• disclosure

While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to:

• provide our services

• fulfil legal obligations

• resolve disputes

• maintain business records

When information is no longer required, it is securely deleted or de-identified where practical.

Subject to applicable law, you may request to:

• access your personal information

• correct inaccurate information

• update your information

• request deletion where legally permitted

• withdraw consent for marketing communications

Requests can be made using the contact details provided on our website.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Our services are intended for adults and businesses.

We do not knowingly collect personal information from children under the age of 16.

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If we become aware that such information has been collected, we will take reasonable steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

The latest version will always be published on this website with the updated effective date.

If you have questions about this Privacy Policy or wish to access or update your personal information, please contact Innovative Wraps using the contact details available on our website.